Disclosures & FAQ

Answers to your questions and details to help you prepare for your appointment.

Disclosures and Scope

Appointments are contingent on advance document submission through the booking system. Failure to upload documents in advance may result in cancellation or rescheduling.

Not legal advice. Notary and commissioning services confirm identity and proper execution. They do not include legal advice or representation. We cannot draft your document, tell you which documents you need, advise on what a document means or what effect it will have, or tell you how many witnesses are required — not before your appointment and not during it. If you need advice on any of that, speak to a lawyer before booking.

What can be done remotely. Ontario permits affidavits, statutory declarations, and oaths to be commissioned over video. Notarial acts — certifying a true copy, witnessing and sealing a signature — must be done in person. This is a matter of provincial law, not our preference.

Fees, Cancellations & Privacy

Deposit and refunds. A $20 deposit is collected at booking and applied toward your final fee. If we determine your documents are not eligible for the service you booked, the deposit is refunded — provided your documents reached us at least 48 hours before the appointment. Documents submitted inside that window, including same-day bookings, may not be reviewed in time, and the deposit is not refundable.

Cancellations and changes. To cancel or reschedule, please give at least four hours’ notice using the link in your booking confirmation. Cancelling with less notice, or not attending, means the deposit is not refunded.

If we cannot complete your appointment. If we are unable to proceed for a reason within our control, your deposit is refunded in full. If we cannot proceed because the documents, identification, or attendance requirements were not met, the deposit is not refunded.

Your documents and information. We collect only what we need to verify your identity, prepare for your appointment, and keep the records our professional obligations require. Documents and identification are submitted through our secure intake form and retained for three years. Please do not email documents or identification to us — use the intake form link we send after you book. We do not sell or share your information.

Frequently Asked Questions

FAQ: Miscellaneous

Do you “apostille” documents?

Apostilles are issued by government authorities. We can notarize/commission documents so they’re ready for the apostille step and guide you to the correct authority for the final certificate.

Do you provide legal advice?▾

Not as part of notary/commissioning services. We verify identity and proper execution; we don’t advise on the content or legal effect of documents.

What ID is required?▾

Two pieces per person: one government-issued photo ID — passport (Canadian or foreign), Canadian driver’s licence or photo card, permanent resident card, citizenship card, or Nexus card — plus one secondary piece such as a credit card, birth certificate, or SIN card. We do not accept Ontario health cards.

FAQ: Witnessing and Notarizing a Signature

Who can witness a document?▾

Generally the person you choose to witness a document should have no financial or other interest in an agreement. A neutral third party is the best choice. A neutral third party is someone not related to either party and who does not benefit from the document. Ideally a witness will observe the relevant party or parties signing the document and then the witness will sign the document as proof that they witnessed the parties signing. The witnesses must be of legal age in your jurisdiction and they must be mentally capable of managing their property and making their own decisions.

What is the difference between witnessing a signature, and notarizing a signature, and an acknowledgment?▾

Witnessing a signature just means an ordinary person has witnessed someone signing a document. Notarizing a signature means a Notary has witnessed the signature in their official capacity as a Notary public, and signed and sealed the document. An acknowledgment is where the signer must declare (acknowledge) signing the document for its intended purpose (it may have been signed previously).

Why would I want my signature on a document notarized?▾

If there was a dispute about the signature in an agreement, having a Notary Public's seal and signature on the document can be brought forward as evidence that the agreement has in fact been signed by the person represented.

How does Notarizing a signature work?▾

Notarizing a signature involves three simple steps: (1) We confirm your identification, (2) We watch you sign the document, and (3) We place our Notary Seal and signature beside your signature. These 3 steps officially notarize your signature on the document.

How long does notarizing a signature take?▾

Appointments are booked for 15 to 25 minutes, but most are done well inside that — often under ten minutes. The biggest factor is preparation. If you have completed your intake form, filled in everything the document requires, and marked an X where signatures are needed, we can move straight to verifying your ID and executing the document.

Do I need to be present for my signature to be witnessed? Can someone else just bring my ID?▾

Yes. Every signer must attend, show valid identification, and sign in front of us — nobody can sign on your behalf or bring your ID for you. For eligible affidavits and statutory declarations, attending by video counts as attending. Notarizations and certified true copies must be done in person.

What do I need to bring to have my signature witnessed on a document?▾

Bring the unsigned document, marked with an X wherever a signature or seal is needed, and two pieces of identification. The first must be government-issued photo ID: a passport (Canadian or foreign), Canadian driver’s licence or photo card, permanent resident card, citizenship card, or Nexus card. We do not accept Ontario health cards. The second can be a credit card, birth certificate, or SIN card. Every person receiving a service needs their own identification.

If there are multiple signatures to notarize on one document, do you charge me for each signature?▾

Yes. Fees are based on how many signatures we witness or commission and how many copies we certify — not on the number of documents. The rate drops as the count rises, so multiple signatures on one document cost less each than a single signature would. See our pricing page for the schedule and an estimator.

I have 1 document that requires two of your signatures and two seals, but they're both on the same page. Do you consider that as one fee or two?▾

Two. Fees follow the number of signatures and certified copies, not the number of pages or documents. Two signatures on one page is the same fee as two signatures on two pages.

Can the signature be notarized for a document for something out of the province or out of the country?▾

We can notarize a signature on any type of document, however it is up to the client to determine if your receiving institution will accept a legal Ontario Notary seal.

Can you notarize my signature on documents in other languages, or do they have to be in English?▾

We can notarize the signing of a document in ANY language. The Notary only needs to properly identify you and then watch you sign the document. In addition, you will be asked to print your name in English beside your signature, if it isn't already there.

FAQ: Notarized/Certified True Copies

What is the difference between a notarized and a certified true copy?▾

Generally these terms are used interchangeably. The Notary is "certifying" that the copy is a true copy of the original.

What is a notarized/certified true copy?▾

A notarized/certified copy is a photocopy of an original document that has been signed by someone who is officially authorized to confirm that it is a true and accurate copy of the original. Only Notary Publics are authorized to make notarized/certified true copies in Ontario.

How long does it take to certify a true copy of an original?▾

An appointment for certifying a true copy usually takes 5 minutes (for up to 5 copies); but can be longer depending on the number of certified true copies you need to have done.

What do I need to bring to get a certified true copy?▾

You will need to bring: (1) The original document (2) A photocopy of the original document for us to certify (3) Your ID.

FAQ: Commissioning An Oath, Affirmation or Solemn Declaration

What is the difference between a Commissioner and a Notary Public?▾

A Commissioner is a person who can legally administer an oath, affirmation or solemn declaration; for example, to a person making an affidavit. Lawyers and licensed Paralegals are Commissioners by virtue of their office. A Notary Public is a Lawyer / Commissioner who has applied for and received additional legalization authority; including the notarization of signatures and the notarization of true copies of documents.

What does it mean to commission an oath or affirmation or solemn declaration?▾

Commissioning of an oath/affirmation/solemn declaration means that the oath/affirmation/solemn declaration you are making has been officially witnessed and administered by someone with the legal authority to do so. Our Notary Lawyer has the legal authority to commission oaths, affirmations, and solemn declarations.

What is an Oath, Affirmation, and Solemn Declaration?▾

An oath is when a person swears that the contents of a document are true and correct. When you come to get an Oath Commissioned at your appointment with Notary Public, you will be asked to reply "yes" to the question: "Do you swear that the contents of this document as subscribed by you are true?". If you prefer to make an Affirmation or Solemn Declaration, you may instead reply "yes" to the following question: "Do you solemnly affirm and declare that the contents of this document as subscribed by you are true?"

Do I have to hold a religious book or raise my hand to make an Oath, Affirmation, or Solemn Declaration?▾

No. You are not required to hold a religious book or raise your hand when making an Oath, Affirmation, or Solemn Declaration.

What is a deponent?▾

A "deponent" is the legal term for the person who is making the Oath, Affirmation, or Solemn Declaration (the person who is declaring the statements are true).